Tricks of the Trade® for Negotiation

Type: Advanced Duration: 2 Days – 8:00 am to 4:00 pm
Audience: PMs Contact Hours/PDUs: 16
Public or Private: Private Fee: $1,399.00
Onsite Classroom Training

Understanding the negotiation process and creating a plan for all negotiations within a project are the keys to your success as a project manager. Learn to manage negotiations within a team environment, bypass critical deadlocks, interpret non-verbal communication, counter dirty tricks and games, and effectively say "no" with this invaluable 2-day class.

This course is offered in both public and onsite versions. If interested in hosting an onsite course, please click here to read more about our onsite courses and complete a request form.

Why Take This Course?

Learning Objectives

Upon completion of this course, attendees will be able to:

  1. Understand the negotiation process.
  2. Better utilize their listening and questioning skills.
  3. Recognize nonverbal cues within communication.
  4. Practice using the process of negotiation planning.
  5. Conduct a post negotiation self-assessment.
  6. Deal with angry clients and tough negotiators.
  7. Utilize negotiation best practices.
  8. Avoid common negotiation pitfalls.

Class Materials

Students receive a copy of the Tricks of the Trade for Negotiation Workbook and supplemental materials that provide the exercises and case studies that are used and referenced throughout the class.

Course Outline