Managing the Gray Areas, Premier Edition
Table of Contents



Managing the Gray Areas, Premier Edition
Executive Summary

Section I: Introduction
 
Chapter 1:   Tough Questions for Leaders
Chapter 2:   Black, White, and Gray

Section II: Seven Gray Areas
 
Chapter 3:   Individual Needs vs. Organizational Goals
Chapter 4:   Generalists vs. Specialists
Chapter 5:   Big Picture vs. Narrow Focus
Chapter 6:   Structure vs. Flexibility
Chapter 7:   Vigilance vs. Delegation
Chapter 8:   Appearance vs. Substance
Chapter 9:   Centralization vs. Decentralization

Section III: Tools for Managing the Gray Areas
 
Chapter 10:   The Four Themes of Gray Area Management
   
  • Ideals: Standing for Something
  •    
  • Leading by Questioning
  •    
  • Systems Thinking
  •    
  • Empathy and Cultural Awareness
  • Chapter 11:   Preparing for Gray Area Success

     

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