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PM FASTrack® - Support

Support Request

Use this support form to contact us if the self-help options on the support site are not working for your situation. This option is available to customers who have purchased PM FASTrack® from RMC or an authorized dealer (Amazon, Barnes and Noble, Baker and Taylor, etc.).

You will need your License Serial Number. The serial number is located on the CD case insert that came with your software.

We will respond to this request during our regular business hours Monday through Friday 8 am to 5 pm Central Time.

Support Request Form

User Contact Information
All Fields are Required

 
PM FASTrack Version: 

License Serial Number

 

Users First Name    
Users Last Name    
Title  
Company    
Address    
City    
Country
Zip/Postal Code    
Phone    
Email Address  

Describe User Installation Environment

Please complete the following information about your computer.
This will help us address your problem more quickly.

Computer Manufacturer  
Model Name/Number  
Operating System  
Processor  
Amount of RAM  
Brand/Version of Anti-spyware  
Brand/Version of Anti-virus  
Brand/Version of Firewall Software   
Have you verified
administrator privileges?
  
   

Additional Information for Support

 
I Aquired PM FASTrack From:

How long is it before you plan to take the PMP or CAPM Exam?

 

Please assign a category to your problem.

 

Problem Description

In the space provided below, please describe your problem.

   

Update to the Latest Version

PM FASTrack® for the PMP® Exam Version 7

For exams taken AFTER August 30th, 2011. Requires separate license from version 6.

Current Version is v7.0.4
Download Now


PM FASTrack® for the CAPM® Exam Version 2

Current Version is v2.0.0
Download Now


PM FASTrack® for the PMI-RMP® Exam Version 1

Current Version is v1.2.0
Download Now


LEED® Ready FASTrack™ Version 1

Current Version is v1.0.0
Update Now